Canadians will pay down their phones that are mobile however their bills may well not drop. Here’s why

Greg Severson states he felt cheated. He had paid down their phone after a 24-month agreement with their provider finished. But their bill did go down n’t. “After the initial 24-month agreement, we thought we happened to be going to have a decrease in my total bill by the amount I happened to be spending to cover the phone off,” said the Langley, B.C. resident.

Coverage of Customer Matters on Globalnews.ca:

Severson had been speaing frankly about a percentage of their invoice referred to as “device subsidy” – it is the element of a customer’s cellular phone bill that pays off a tool over a contract that is 24-month. He was told his old phone plan no longer existed and it was recommended he upgrade to a new device and a new contract when he asked for an explanation, Severson said. “I feel being a customer we now have absolutely no express. They hold all of the cards,” said Severson. When customer issues reached away to Severson’s carrier Telus, a representative said in a declaration:

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